Carcer International

The Company

Carcer International is known as the Rolls Royce of Induction Hobs. The proud market leaders of this innovative cooking technology which they distribute to the whole of Africa.

After being approached by Carcer International to partner with them and discussing their project requirements, we were confident our powerful eCommerce solutions and a professional looking web store would be exactly what they needed in launching their products online.

The list of requirements for this project was pretty long and specific. After attempting to use Joomla CMS they turned to EZcom to see how many of the points we could implement with our Magento based solution. We were glad to be able to take a look at the list and immediately know we could answer YES to each feature requested.
– Ryan S., Project Director, EZcom

 

The challenge

Some of the requirements were:

  • There would be distinct user groups, Pre-Sales Clients, Established Clients, Resellers, and Administrators. Each group would need a desired customer experience.
  • Quotation based system for certain clients
  • Fully functional order management system
  • Contact details collection, product interest and registration
  • Online registration to become Reseller
  • Multiple payment options and gateways
  • Logging waybill number and notifying customer
  • Register your Product – Activate Warranty (with automated check against list of serial numbers)
  • Online User Manuals and Instructional Material
  • FAQ page on products
  • Customer testimonials and product demo video
  • Creation and tracking of marketing campaigns.

EZcomā€™s Role:

  • Setting up EZ*Store with Custom Theme
  • Additional Development and Support
  • Hosting